What is your return/exchange policy?

Category: Returns

All returns must be processed within 30 days of receiving the order and the product must be unused and unopened. Follow the instructions below to return your product. You will be refunded to your original form of payment once your order arrives.

  1. Pack all unused and unopened items with a note that contains your order number, name, and “return for refund.”
  2. Ship your items back to the following address:
    1. Good Dye Young
      1501 County Hospital Road
      Nashville, TN 37218
  3. Once our fulfillment team has received and processed your return they will alert our customer service team and you will receive a refund and an email alerting you that your return has been processed.

To exchange the unused product for a different color or product, please purchase the items you are looking for and return your unused items by following the instructions above.

Please note: your original shipping charges and return shipping charges will not be refunded.

Need to generate a return shipping label? Simply go to USPS Print & Ship to purchase and print a shipping label or find a mailing location near you HERE.

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